SHIPPING POLICY

At BeautyAveOnline, we are committed to providing our customers with a smooth and enjoyable shopping experience from checkout to delivery. Please review our shipping policy before placing your order.

1. Order Processing

All orders are processed during regular business days, Monday through Friday, excluding holidays.

• Please allow 1–3 business days for order processing and preparation unless otherwise note.

• Orders are not shipped or delivered on weekends or holidays.

• Processing times may be extended during holidays, promotional events, or periods of high order volume.

• Orders are processed after payment has been successfully received and verified.

Please note that order processing time is separate from shipping and transit time.

2. Shipping & Delivery

BeautyAveOnline currently offers shipping within the United States.

• Shipping costs are calculated at checkout.

• Orders are shipped using a trusted shipping carrier.

• Estimated delivery times begin once your order has been shipped.

• Delivery estimates are not guaranteed and may vary depending on the destination, carrier, weather conditions, and other unforeseen circumstances.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

3. Tracking Your Order

Customers are responsible for monitoring their shipments using the tracking number provided.

Please allow the shipping carrier time to update tracking information after your order has been dispatched.

If your tracking information has not updated for an extended period, please contact us at our customer service email for assistance.

4. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

BeautyAveOnline is not responsible for shipping delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee that address changes can be made once an order has been processed or shipped.

5. Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and transportation process.

If your package is delayed, marked as delivered but not received, or appears to be lost, please contact us so we can assist with the appropriate carrier inquiry.

For packages marked as delivered, customers should first check their mailbox, front porch, parcel lockers, household members, and neighbors.

Please contact us promptly if you believe your package is missing.

6. Damaged or Incorrect Orders

We take pride in the quality of our products and carefully prepare orders before shipment.

If you receive an incorrect or visibly damaged item, please contact us within 48 hours of delivery.

Please include:

• Your order number.

• Clear photographs of the packaging.

• Photographs of the item received.

• A brief description of the issue.

We will review your claim and determine the appropriate resolution in accordance with our store policies and applicable law.

7. Shipping Delays

While we strive to fulfill orders within our stated processing and shipping estimates, unforeseen circumstances may occasionally cause delays.

These circumstances may include severe weather, carrier disruptions, holidays, or other events outside our control.

If we anticipate a significant delay beyond the promised shipping timeframe, we will notify affected customers and provide available options, including cancellation and refund where required.

8. Contact Us

Have questions about your shipment?

Our customer service team is here to help.

BeautyAveOnline

Website: www.beautyaveonline.com

Email: Info@BeautyAveOnline.Com

770-823-4058

Thank you for shopping with BeautyAveOnline!

Your Beauty. Our Priority.